Terms & Conditions

1. General terms and eligibility

These Terms & Conditions form an agreement between you and Rooster Bet Casino in relation to your use of the website, account services, games, promotions and other available features. By accessing the website or using any service, you confirm that you have read, understood and accepted these terms. If you do not agree with them, you must not use the website or open an account.

You must be legally permitted to gamble online in the place where you are located. You must also meet the minimum legal gambling age that applies to you. Rooster Bet Casino may ask you to confirm your age, identity, location or eligibility before allowing access to some or all services. Providing false, incomplete or misleading information may result in an account being restricted or closed.

• You must use the website only for lawful purposes and in accordance with applicable Australian laws and other laws that apply to you.
• You must not use the website if online gambling is prohibited where you are located.
• You must not allow another person to use your account or use another person's account.
• You are responsible for checking that your device, internet connection and location allow you to use the service lawfully.
• You should read the rules displayed for each game before placing a bet or participating.

These terms may be supplemented by game rules, promotion terms, the Privacy Policy, the Responsible Gambling information and other notices displayed on the website. If a specific promotion or game rule conflicts with these terms, the specific rule will generally apply to that promotion or game.

2. Accounts, verification and security

You may need to create an account to use betting, gaming, payment or promotional services. You must provide accurate and current information and update it if your circumstances change. An account is intended for one individual only and must not be opened or operated on behalf of someone else.

Your account responsibilities

• Choose account details that are not misleading or offensive.
• Keep your password, verification codes and other security information confidential.
• Take reasonable steps to prevent unauthorised access to your device and account.
• Tell customer support through the available website channels if you suspect that your account has been accessed without permission.
• Check your account activity and transaction history and report any concern as soon as reasonably possible.

Rooster Bet Casino may conduct identity, age, location, payment method and source-of-funds checks where permitted or required. You may be asked to provide documents or information for these checks. Account access, deposits, withdrawals or promotional benefits may be delayed, limited or suspended while verification is being completed.

You may not create multiple accounts, use automated systems, manipulate the website or try to avoid account controls. If more than one account appears to have been created by the same person, the accounts may be reviewed and managed in accordance with these terms and applicable law.

3. Deposits, withdrawals and promotions

Only payment methods shown as available on the website may be used. You must use a payment method that belongs to you or that you are authorised to use. Rooster Bet Casino may decline, reverse or investigate a transaction where there is a security concern, a verification issue, a suspected breach of these terms or a requirement under applicable law.

You should only deposit money that you can afford to lose. Gambling funds are not a savings product, investment or loan. You are responsible for checking the amount and details of each transaction before confirming it. Any fees, charges, currency conversion costs or restrictions applied by a payment provider may be your responsibility.

Withdrawals may be subject to account verification, payment checks, anti-fraud controls and any conditions displayed on the website. A withdrawal may be returned to an appropriate payment method or handled in another permitted way. We do not guarantee a particular processing period where the timing depends on verification, payment providers, financial institutions, technical systems or legal requirements.

Promotions and bonuses

Promotions, bonuses, free plays and other offers are available only where displayed and may be subject to separate terms. Those terms may include eligibility requirements, expiry dates, qualifying transactions, game restrictions, wagering conditions, maximum values or other limitations. You should read the applicable promotion terms before accepting an offer.

• A promotion may be withdrawn, changed or cancelled where permitted by law.
• Only one offer may be available to an eligible person, household, device, payment method or location, where stated in the promotion terms.
• A bonus may be removed if it was granted in error, obtained through abuse or used in breach of the applicable rules.
• Promotional balances and winnings may not be withdrawable until the stated conditions have been met.
• You remain responsible for understanding the conditions of an offer before participating.

You are responsible for any tax reporting or other financial obligations that may apply to you in connection with gambling activity, to the extent required by law.

4. Games, acceptable use and responsible gambling

Game availability may depend on your location, account status, verification outcome, technical requirements and applicable law. Each game may have its own instructions, betting options and rules. You should review those details before playing. A game or transaction may be interrupted by maintenance, communications problems, technical faults or events outside reasonable control.

You must not use the website to commit fraud, launder money, abuse a promotion, interfere with another user's access, introduce malicious software or obtain an unfair advantage. You must not use bots, scraping tools, unauthorised software or any method designed to disrupt, manipulate or examine the service in an improper way.

• Do not gamble while impaired by alcohol, drugs or any substance that affects your judgement.
• Do not chase losses or treat gambling as a way to solve financial problems.
• Set personal limits for time and spending before you play.
• Take regular breaks and stop if gambling is no longer enjoyable or controlled.
• Use the responsible gambling tools and support information made available on the website.

You may request account controls such as deposit limits, play limits, time reminders, temporary breaks or account closure where those options are available. A request to close or restrict an account should be treated seriously. You must not try to bypass a restriction by opening another account or using another person's details.

If gambling is causing concern for you or someone close to you, stop playing and seek help from an appropriate professional or recognised gambling support service in your area. Rooster Bet Casino cannot provide financial, medical or legal advice.

5. Privacy, suspension, liability and changes

Personal information is handled in accordance with the Privacy Policy. This may include information needed to create and operate an account, verify identity and age, process transactions, meet legal obligations, prevent fraud, improve services and respond to enquiries. By using the website, you acknowledge that information may be collected, used and disclosed as explained in that policy.

Suspension and account closure

Rooster Bet Casino may restrict, suspend or close an account where it reasonably considers that you have breached these terms, provided inaccurate information, failed verification, used the service unlawfully, engaged in suspicious activity, misused a promotion or created a risk to the website or other users. Access may also be restricted for maintenance, security, compliance or other operational reasons.

If an account is closed, any remaining balance will be reviewed in accordance with applicable law, these terms, transaction checks and any relevant investigation. Amounts connected with fraud, unlawful conduct, chargebacks, unauthorised payments or a serious breach may be withheld where legally permitted. You remain responsible for obligations that arose before closure.

Website availability and liability

The website and its content are provided for general use and may change from time to time. We aim to keep information accurate and services available, but we do not promise that the website will always be uninterrupted, error-free, secure or suitable for every device or purpose. You are responsible for maintaining compatible equipment and a secure internet connection.

To the maximum extent permitted by law, Rooster Bet Casino is not responsible for loss caused by events outside reasonable control, failures of third-party networks or payment providers, unauthorised access resulting from your failure to protect account information, or your use of the website in breach of these terms. Nothing in these terms excludes, restricts or modifies a right, guarantee or remedy that cannot lawfully be excluded under Australian Consumer Law or other applicable legislation.

Changes and questions

These terms may be updated to reflect changes to the website, services, promotions, legal requirements or security practices. The current version will be published on the website with its effective date where appropriate. By continuing to use the service after an update, you accept the revised terms. If you do not accept a change, you should stop using the website and follow the available account closure process.

If you have a question, transaction concern or complaint, please use the customer support options displayed on the website. Provide clear information about the issue so it can be reviewed. These terms are subject to the applicable laws and legal requirements that govern your use of the service.